Privacy policy

Xpress DTF Supply Privacy Policy

At Xpress DTF Supply, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, place an order, or communicate with us.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details and uploaded artwork files

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our website

  • Cookies and similar tracking technologies

How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Communicate about orders, updates, or support requests

  • Improve website functionality and user experience

  • Respond to inquiries and customer service requests

  • Send order confirmations and service-related messages

We do not sell, rent, or trade your personal information.

Artwork & File Uploads

All artwork and files uploaded to our website are used only for order production.

  • Uploaded files remain the property of the customer

  • Files are not shared or reused

  • Files may be stored temporarily for production and record-keeping purposes

Email & SMS Communication

If you provide your email address or phone number:

  • You may receive order-related communications

  • Marketing messages are sent only if you opt in

📱 Mobile opt-in data will not be shared with third parties.
You may opt out of SMS or email communications at any time by following the unsubscribe or STOP instructions provided.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Analyze traffic and usage patterns

  • Enhance user experience

You may disable cookies through your browser settings, but some features of the site may not function properly.

Information Sharing

We may share limited information with:

  • Payment processors (for transaction processing only)

  • Shipping carriers (to deliver orders)

  • Service providers necessary to operate our website

We do not share personal data with unrelated third parties.

Data Security

We take reasonable steps to protect your information using industry-standard security measures.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Request access to your personal data

  • Request corrections to inaccurate information

  • Request deletion of your personal data (where legally permitted)

To make a request, please contact us using the information below.

Children’s Privacy

Our website and services are not intended for children under 13 years of age.
We do not knowingly collect personal information from children.

Changes to This Policy

Xpress DTF Supply reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Xpress DTF Supply
📧 Email: customsunrise@gmail.com
📞 Phone: 305-610-3983
📍 11025 Carolina Place Parkway, Suite A22
Pineville, NC 28134